How many days does it take for orders to be prepared?

Once your order is placed, it will be shipped within 2 (two) business days.

Are your products 100% Cotton?

Our products are made of 100% cotton.

Do you have a store where we can see and try the products?

Currently we only have online sales. You will be able to see the products in our contracted store and our own store soon.

Do you ship out of town?

Yes. We deliver by cargo to all over Turkey.

Can I return the product I purchased?

You have the right to return your purchases from milna.com.tr within 14 (fourteen) days from the date of receipt of the product within the scope of the distance sales contract and the right of withdrawal. For detailed information and return conditions, you can review our return and cancellation information page. You can make your return quickly and easily by writing to our WhatsApp line at +90 216 606 45 06 or +90 544 925 31 43.

This is my first time shopping on your site, is it safe?

Your card and card information are protected by 3D Secure (3D Security System) for all your purchases on our site. During the payment process, you will be directed to your bank's 3D Secure screen and you will complete your transaction with the confirmation code sent to your mobile phone number registered with your bank. The credit card you use during shopping is secured by your bank's payment systems and cannot be seen by third parties, including Milna Baby&Kids.

I have a question or problem with the product I purchased, what should I do?

For all your questions and requests, you can reach our customer services via our phone number 0216 606 45 06, our WhatsApp line 0544 925 31 43 or our e-mail address Destek@milna.com.tr.